BotSense – WhatsApp Business API & Automation for Growing Brands in India
Trusted by 300+ Indian Brands — Official Meta Partner

Turn WhatsApp Into Your Most Powerful Sales Channel

BotSense is India's all-in-one WhatsApp Business API platform. Send bulk broadcasts, build smart chatbots, automate support & drive 3X more conversions — all from a single dashboard. Now with RCS messaging & n8n automation.

300+
Businesses Onboarded
10,000+
Messages Sent Daily
5,000+
Chatbots Deployed
100+
Cities Across India

Trusted by 300+ Indian Brands & Growing

Why Choose BotSense

Not Just Another WhatsApp API Provider

Most platforms give you a dashboard and leave you on your own. BotSense gives you the tools, the intelligence, and the automation muscle to turn WhatsApp into a revenue-generating machine for your business.

AI-Powered Conversations That Convert

Combine smart WhatsApp chatbots with human agents in a seamless handoff. Your customers get instant answers 24/7 — your team handles what truly needs a human touch.

  • No-code chatbot builder with drag-and-drop flows
  • Smart AI replies trained on your product catalog
  • Seamless bot-to-human handoff in shared team inbox
Explore Chatbots

Scale Without Limits

Broadcast campaigns to 100,000+ contacts in a single click. Manage conversations across your entire team with our WhatsApp Business API — built for Indian businesses that refuse to stay small.

  • Bulk WhatsApp broadcasts with click tracking & analytics
  • Multi-agent shared inbox — no conversation gets lost
  • Click-to-WhatsApp Ads integration for lead capture
See Broadcasting Power

Revenue on Autopilot

Recover abandoned carts, collect payments, and share product catalogs — all inside WhatsApp. Pair it with n8n workflow automation and watch your revenue grow while you sleep.

  • Abandoned cart recovery with automated follow-ups
  • In-chat payment collection — Razorpay & UPI links
  • CRM + Shopify + WooCommerce deep integrations
Explore Automations
98%
Message Open Rate on WhatsApp
45%
Higher Conversions vs Email & SMS
5X
Average ROI for Our Clients
Platform Features

Everything You Need to Win on WhatsApp

From bulk broadcasts to AI-powered chatbots — BotSense gives your business a complete WhatsApp Business API toolkit to engage, convert, and retain customers at scale.

📢 Broadcast Messaging

Send Bulk WhatsApp Messages to Thousands — Instantly

Reach your entire customer base with one-click broadcast campaigns. Send promotional offers, product launches, festive greetings, and re-engagement messages directly on WhatsApp with 98%+ open rates.

  • Send unlimited broadcasts — no daily cap on messages
  • Schedule campaigns for the perfect delivery time
  • Segment audience by tags, purchase history, or custom filters
  • Rich media support — images, videos, PDFs, CTAs, and quick replies
Explore Broadcast Features
RS
Rajesh Sharma
🎉 Flash Sale! 50% off on all products...
Delivered
PK
Priya Kapoor
🎉 Flash Sale! 50% off on all products...
Read
AM
Amit Mehta
🎉 Flash Sale! 50% off on all products...
Read
NK
Neha Kulkarni
🎉 Flash Sale! 50% off on all products...
Sent
12,450
Messages Delivered in Last Campaign
🤖 WhatsApp Chatbot

Build Smart Chatbots That Sell, Support & Qualify Leads 24/7

Deploy no-code WhatsApp chatbots that handle enquiries, capture leads, share product catalogs, and guide customers through the purchase journey — without a single human agent.

  • Drag-and-drop chatbot builder — zero coding required
  • Multi-step conversational flows with conditional logic
  • Auto-qualify leads and route hot prospects to your sales team
  • Collect payments, bookings, and feedback inside WhatsApp
Explore Chatbot Builder
Trigger
User sends "Hi" or clicks CTWA ad
Condition
Is returning customer? → Check CRM
Action
Send product catalog + offer code
Reply
Collect order details → Confirm payment
💬 Shared Team Inbox

One Inbox, Entire Team — Resolve Queries in Real-Time

Give your sales and support teams a shared WhatsApp inbox where multiple agents can handle conversations simultaneously. Assign chats, add internal notes, and never miss a customer message again.

  • Multi-agent live chat on a single WhatsApp number
  • Smart agent routing — auto-assign by department or workload
  • Quick reply templates and canned responses for speed
  • Customer context — see full conversation history and tags
Explore Live Chat Features
Team Inbox
● 3 Online
Sanjay Patel
I want to return my order #4521
2m
Meena Agarwal
Do you deliver to Jaipur?
5m
Vikram Singh
Payment done, waiting for confirmation
12m
Anita Desai
Thanks for the quick response! 🙏
1h
⚡ Workflow Automation

Automate Repetitive Tasks & Scale Without Hiring

Connect BotSense with your CRM, Shopify store, or any tool using built-in automations and n8n workflows. Trigger WhatsApp messages based on customer actions — abandoned carts, new signups, payment confirmations, and more.

  • Event-based triggers — cart abandonment, order status, signups
  • Native n8n integration for advanced custom workflows
  • Connect with Shopify, WooCommerce, Razorpay, Google Sheets
  • Drip campaigns — send a sequence of messages over days
Explore Automation Workflows
🛒
Customer abandons cart on Shopify
⏱️
Wait 30 minutes
💬
Send WhatsApp reminder + 10% coupon
📦
If purchased → send order confirmation
🏷️
Tag as "Recovered" in CRM
📊 Analytics & Reports

Track Every Message, Click & Conversion in Real-Time

Get complete visibility into your WhatsApp marketing performance. Monitor broadcast delivery rates, chatbot engagement, agent response times, and campaign ROI — all from a single analytics dashboard.

  • Real-time campaign analytics — sent, delivered, read, clicked
  • Agent performance tracking and response time metrics
  • Chatbot funnel analytics — drop-off points and conversion rates
  • Export reports to CSV or connect with Google Sheets
Explore Analytics Dashboard
98.7%
Delivery Rate
76.2%
Open Rate
23.5%
Click Rate
₹4.2L
Revenue Tracked
Delivered
Read
Clicked
🔔 Automated Notifications

Send Order Updates, Reminders & Alerts on Autopilot

Keep customers in the loop with automated WhatsApp notifications for every step — order confirmations, shipping updates, payment receipts, appointment reminders, and abandoned cart nudges. No manual work needed.

  • Order confirmation, shipping, and delivery notifications
  • Payment receipts and invoice delivery via WhatsApp
  • Appointment and booking reminders with rescheduling options
  • Abandoned cart recovery messages with dynamic product details
Explore Notification Templates
📦
Order Confirmed #BS4521
Your order of ₹2,499 has been confirmed
Just now
🚚
Shipped! Track Your Order
AWB: DTDC7845612 — arriving tomorrow
2h ago
Payment Received ₹1,299
UPI payment from Rajesh — Invoice sent
5h ago
Appointment Tomorrow
Dr. Sharma — 10:30 AM — Tap to reschedule
1d ago
🛒
You Left Items in Cart!
Complete your order — use code SAVE10
1d ago
Now Available — RCS Messaging

Go Beyond SMS with RCS Business Messaging

Rich media. Verified sender. Best rates in India.

Why send plain text when you can send branded, interactive messages with carousels, buttons, and verified business identity — directly in your customer's native messaging app? BotSense delivers RCS messaging at the most competitive rates in India, giving you a premium channel that rivals WhatsApp without the app dependency.

Rich Media Cards & Carousels

Send product images, video previews, and interactive carousels — no app download required

Verified Business Identity

Your brand logo, name, and verification badge appear in every message — builds instant trust

Industry-Best Pricing

BotSense offers the most competitive RCS rates in India — fraction of the cost of WhatsApp API messages

₹0.10 per RCS message
Verified Sender
Open Rate:  92%
BS
BotSense Store
Verified Business • RCS
RCS rich media card showing a fashion product offer with 40% discount inside native messaging app 40% OFF
Summer Collection 2025 🔥

Flat 40% off on all premium styles. Limited time offer — shop now!

Shop Now →

Hi Priya! 👋 Your order #4582 has shipped. Track it live or need help with anything?

📦 Track Order 💬 Talk to Us 🛍️ Browse More

RCS vs SMS vs WhatsApp — See the Difference

Feature
SMS
WhatsApp
RCS
Rich Media
No
Yes
Carousels
App Required
None
WhatsApp
None
Verified Sender
No
Green Tick
Logo + Badge
Cost / Message
₹0.15–0.25
₹0.50–1.00
₹0.10–0.15
Read Receipts
No
Yes
Yes
Quick Replies
No
Buttons
Chips + Actions
n8n Automation Experts

We Build the Automations Others Call Impossible

Hire India's top n8n experts. We automate everything.

Your business shouldn't run on manual processes. BotSense is India's leading n8n automation consultancy — we design, build, and deploy custom workflows that connect your WhatsApp, CRM, payment gateway, and 400+ apps into one seamless, self-running system. From abandoned cart sequences to complex multi-step lead nurturing — if you can imagine it, we build it.

200+ workflows deployed for Indian businesses
Dedicated n8n team — not a side service, it's our core expertise
Go live in 48 hours — we deploy most workflows within 2 days
14,280 Executions today
120+ hrs Saved monthly
Workflow: Lead → Nurture → Close
Active
📥
New Lead Webhook
Catches leads from website, CTWA ads, forms
Trigger
💬
WhatsApp Welcome
Sends personalized welcome + catalog via API
Action
🧠
AI Lead Scoring
Scores lead based on engagement & source
Logic
📊
CRM + Google Sheets
Syncs to HubSpot, Zoho, or Google Sheets
Sync
🔁
Follow-Up Sequence
3-day drip via WhatsApp until conversion
Loop

Automations We Build Every Day

Real workflows. Real results. Deployed for Indian businesses.

🛒

Abandoned Cart Recovery

Shopify / WooCommerce detects abandoned carts → triggers WhatsApp reminder with product image + discount code → recovers 15-30% of lost sales.

E-commerce flows
🏠

Real Estate Lead Nurturing

New inquiry from 99acres / MagicBricks → auto-assign agent → send brochure via WhatsApp → schedule site visit → follow up in 48 hours.

Real estate flows
🏥

Patient Appointment Automation

Patient books online → WhatsApp confirmation + reminder 24 hrs before → post-visit feedback form → prescription delivery notification.

Healthcare flows
🎓

Student Enrollment Pipeline

Inquiry from website/ad → course info via WhatsApp → counselor assignment → payment link → enrollment confirmation → class schedule delivery.

Education flows
💳

Payment & Invoice Alerts

Razorpay/PayU payment received → auto-generate invoice → send via WhatsApp → update Google Sheets → alert accounts team on Slack.

Payment flows
🔗

Custom API Integrations

Connect any tool — Zoho, HubSpot, Salesforce, Google Workspace, Notion, Airtable, custom APIs — we wire them all into one automated system.

All integrations

Got a Workflow in Mind? We'll Build It.

From simple 3-step automations to complex multi-system integrations — our n8n team delivers in 48 hours. No task too big, no integration too niche.

Hire Our n8n Team
🏢 Built for Your Industry

WhatsApp Automation, Tailored for You

Every industry has unique customer journeys. BotSense delivers purpose-built WhatsApp automation workflows that fit your vertical — from first touchpoint to repeat purchase.

E-Commerce & D2C Brands

Turn Browsers Into Buyers on WhatsApp

Connect your Shopify or WooCommerce store with BotSense and automate the entire customer journey — from abandoned cart nudges to order tracking and re-engagement campaigns. Increase conversions by up to 35% with timely, personalised WhatsApp messages.

🛒 Cart Abandoned 💬 WhatsApp Nudge 💳 Payment Link 📦 Order Confirmed
35%
Cart Recovery Rate
4.2X
ROI vs Email
68%
Click-Through Rate
See E-Commerce Solutions
🛍️
StyleKart Store
Verified Business
Hey Sneha! 👋 You left a Blue Kurta Set in your cart. It's selling fast — complete your order & get 10% off!
Yes, I want it!
Awesome! Here's your payment link 💳 — secure checkout takes 30 seconds:
💳 Pay ₹1,499 📦 Track Order
Real Estate & Property

Close More Site Visits, Faster

Capture inquiries from 99acres, MagicBricks, and your website — then let BotSense auto-assign agents, send brochures, and schedule site visits via WhatsApp. No lead falls through the cracks. Your sales team gets hot leads, pre-qualified and ready to convert.

🔍 Lead Inquiry 📋 Auto-Assign Agent 📄 Send Brochure 🗓️ Book Site Visit
3X
More Site Visits Booked
60%
Response Time Saved
0
Leads Missed
See Real Estate Solutions
🏗️
Skyline Developers
Verified Business
Hi Rahul! 🏡 Thanks for your interest in Skyline Greens. Here's the project brochure with floor plans and pricing:
📎 Skyline_Greens_Brochure.pdf
Can I visit the site this weekend?
🗓️ Book Saturday 🗓️ Book Sunday
Healthcare & Clinics

Better Patient Experience, Less Admin Work

Automate appointment bookings, send reminders, share lab reports, and collect post-visit feedback — all through WhatsApp automation built for clinics and hospitals. Reduce no-shows by 40% and give your patients the modern communication experience they expect.

📱 Patient Books ✅ Confirmation ⏰ 24hr Reminder 📝 Feedback
40%
Fewer No-Shows
90%
Reminder Open Rate
2 min
Avg Booking Time
See Healthcare Solutions
⚕️
MediCare Clinic
Verified Business
Hi Priya! ⏰ Reminder: Your appointment with Dr. Sharma is tomorrow at 11:00 AM. Reply to confirm.
Confirmed ✅
Great! Here are your pre-visit instructions. See you tomorrow! 🏥
📋 Pre-Visit Info 🔄 Reschedule
Education & Coaching

Enroll More Students, Automate the Follow-Up

From inquiry to enrollment and beyond — automate your student communication with WhatsApp. Send course info, fee payment links, class schedules, and result notifications. Let counsellors focus on converting, not chasing.

📩 Student Inquiry 📚 Course Info 💳 Fee Payment 🎉 Enrolled!
2.5X
Enrollment Rate
85%
Fee Collection Rate
< 5 min
Avg Response Time
See Education Solutions
📘
Excel Academy
Verified Business
Hi Amit! 🎓 Thanks for your interest in our JEE Crash Course. Here's the full details:
📎 JEE_CrashCourse_2025.pdf
Duration: 90 days | Fee: ₹24,999
How do I enroll?
💳 Pay & Enroll 📞 Call Counsellor
🔧

Don't See Your Industry?

We build custom WhatsApp automation for any vertical — restaurants, travel, logistics, finance, and more.

Get a Custom Solution
⚡ Quick Setup

Go Live on WhatsApp in Under 10 Minutes

No coding. No complex setup. Three simple steps and your business is live on the WhatsApp Business API — ready to convert.

1
📝

Sign Up & Verify

Create your free BotSense account with your business details. We handle the Meta Business verification and WhatsApp API approval — you just fill in the basics.

⏱️ 2 minutes
2
🔗

Connect Your Number

Link your business phone number, set up your chatbot flows, import contacts, and configure your team inbox. Our setup wizard walks you through everything step by step.

⏱️ 5 minutes
3
🚀

Go Live & Grow

Start sending broadcasts, activate automations, and let your chatbots handle conversations 24/7. Watch your engagement and revenue climb from day one.

⏱️ You're live!
Average setup time: Under 10 minutes — no developer needed
Start Free Trial
💎 Simple Pricing

Plans That Grow With You

Transparent annual pricing with no hidden charges. Every plan includes the official WhatsApp Business API, chatbot builder, and dedicated support.

Starter
50,000
per year (Annually Billed)
That's just ₹4,167/month
  • Official WhatsApp Business API
  • Upto 10,000 contacts
  • No-code chatbot builder
  • Broadcast messaging
  • 2 agent seats
  • Basic analytics & reports
  • Email & chat support
Get Started
Enterprise
2,00,000
per year (Annually Billed)
That's just ₹16,667/month
  • Everything in Growth, plus:
  • Unlimited contacts
  • Custom n8n workflow automation
  • Unlimited agent seats
  • RCS messaging access
  • Custom CRM & API integrations
  • Dedicated account manager
  • Enterprise SLA & uptime guarantee
Talk to Sales
All plans include Meta-approved WhatsApp Business API. Conversation charges by Meta apply separately. View full pricing details →
⭐ Customer Love

Trusted by 300+ Indian Brands

From Shopify stores to real estate developers — hear what our customers say about growing their business with BotSense.

BotSense completely transformed our abandoned cart recovery. We went from losing 70% of carts to recovering 30% through WhatsApp automation. The ROI paid for itself in the first month.

AK
Ankit Kapoor
Founder, StyleKart
E-Commerce

Our site visits tripled after we automated lead follow-ups with BotSense. The chatbot qualifies leads at midnight, sends brochures, and books visits — all while my team sleeps.

RS
Rajesh Sharma
Director, Skyline Developers
Real Estate

Patient no-shows dropped by 40% after we started sending automated WhatsApp reminders. BotSense also handles prescription delivery notifications — our staff can finally focus on patient care.

PM
Dr. Priya Mehta
Clinic Director, MediCare Plus
Healthcare

We doubled our enrollment this semester. The automated WhatsApp funnel sends course details, payment links, and class schedules — zero manual follow-up needed. Incredible tool.

VG
Vikram Gupta
CEO, Excel Academy
Education

The n8n automation team at BotSense built us a custom workflow that connects our Shopify store, Razorpay, and WhatsApp in under 48 hours. These guys are automation wizards.

NJ
Neha Joshi
Co-Founder, PureGlow D2C
D2C Brand

We switched from AiSensy to BotSense for better RCS rates and the n8n automation expertise. Best decision we made — our engagement rate went from 25% to 68% in one quarter.

SK
Suresh Kumar
Marketing Head, TravelNest
Travel

BotSense completely transformed our abandoned cart recovery. We went from losing 70% of carts to recovering 30% through WhatsApp automation. The ROI paid for itself in the first month.

AK
Ankit Kapoor
Founder, StyleKart
E-Commerce

Our site visits tripled after we automated lead follow-ups with BotSense. The chatbot qualifies leads at midnight, sends brochures, and books visits — all while my team sleeps.

RS
Rajesh Sharma
Director, Skyline Developers
Real Estate

Patient no-shows dropped by 40% after we started sending automated WhatsApp reminders. BotSense also handles prescription delivery notifications — our staff can finally focus on patient care.

PM
Dr. Priya Mehta
Clinic Director, MediCare Plus
Healthcare

We doubled our enrollment this semester. The automated WhatsApp funnel sends course details, payment links, and class schedules — zero manual follow-up needed. Incredible tool.

VG
Vikram Gupta
CEO, Excel Academy
Education

The n8n automation team at BotSense built us a custom workflow that connects our Shopify store, Razorpay, and WhatsApp in under 48 hours. These guys are automation wizards.

NJ
Neha Joshi
Co-Founder, PureGlow D2C
D2C Brand

We switched from AiSensy to BotSense for better RCS rates and the n8n automation expertise. Best decision we made — our engagement rate went from 25% to 68% in one quarter.

SK
Suresh Kumar
Marketing Head, TravelNest
Travel
4.9
Average Rating
300+
Happy Businesses
100+
Cities Across India
❓ Got Questions?

Frequently Asked Questions

Everything you need to know about BotSense, WhatsApp Business API, RCS messaging, and our automation services.

The WhatsApp Business API is Meta's official solution for medium and large businesses to send automated messages, broadcasts, and chatbot replies at scale — unlike the free WhatsApp Business App which is limited to one device and manual messaging. BotSense provides official API access with a no-code dashboard, chatbot builder, shared team inbox, and real-time analytics.
Most businesses go live in under 10 minutes. Sign up, verify your business with Meta, connect your phone number, and you're ready to send broadcasts and activate chatbots. BotSense handles the entire Meta Business verification process for you — no technical skills needed.
RCS (Rich Communication Services) is the next generation of SMS — send branded rich media messages with images, carousels, action buttons, and verified sender identity directly in the native messaging app. No app download required. BotSense offers the most competitive RCS rates in India, making it a powerful, cost-effective channel alongside WhatsApp.
BotSense offers three annual plans: Starter at ₹50,000/year (10K contacts, 2 agents), Growth at ₹85,000/year (50K contacts, 5 agents, integrations), and Enterprise at ₹2,00,000/year (unlimited contacts, custom automation, dedicated account manager). All plans include the official WhatsApp Business API. View full pricing details. Meta conversation charges apply separately.
Absolutely. BotSense offers deep integrations with Shopify, WooCommerce, and other e-commerce platforms. Automate abandoned cart recovery, send order confirmations, shipping updates, and collect payments — all through WhatsApp. Our Growth and Enterprise plans include these integrations out of the box.
n8n is a powerful open-source workflow automation platform connecting 400+ apps. BotSense's in-house n8n experts build custom workflows that connect your WhatsApp, CRM, payment gateways, Google Sheets, and more into seamless automated systems. We design, build, and deploy custom workflows — most go live within 48 hours.
Yes, BotSense is an official Meta Business Partner with direct access to the WhatsApp Business API. All messages are end-to-end encrypted, and we maintain enterprise-grade security standards. Your data and your customers' data remain fully protected at all times.
BotSense stands out with three key advantages: (1) RCS messaging at India's best rates — a channel no other competitor offers, (2) in-house n8n automation expertise for building custom workflows that go beyond basic templates, and (3) deep Indian market focus with industry-specific solutions for e-commerce, real estate, healthcare, and education verticals.
Still have questions? Talk to our team →
🚀

Ready to Make WhatsApp Your #1 Revenue Channel?

Join 300+ Indian businesses already using BotSense to broadcast campaigns, automate conversations, and close more sales — all on WhatsApp. Start your free trial today, no credit card required.

Official Meta Partner
End-to-End Encrypted
Setup in 10 Minutes
4.9/5 Rating